Set up a new WhatsApp Business Account, connect through Meta, or reconnect a number previously connected with Robofy without repeating the full setup. Choose the path that matches your current setup and manage every connected WABA from one dashboard.
WhatsApp Business Account setup in Robofy is a guided way to connect a WhatsApp Business Account (WABA) and phone number to your project. You can use Meta Embedded Signup, follow the WhatsApp-number setup route, or reconnect a number you previously connected with Robofy. For a returning number, look it up, select the matching account, and verify ownership; Robofy handles the connection without repeating the full setup.
Once connected, the account appears in the WABA dashboard, where you can review phone and account status, access API details, monitor messaging performance, and continue into templates, contacts, inbox conversations, campaigns, webhooks, and activity logs.
The best route depends on whether you are starting fresh, connecting through Meta, or reconnecting a number previously connected with Robofy.
Recommended for guided Meta onboarding
Use Meta Embedded Signup to sign in with Facebook and connect the required business assets in a Meta-hosted window. Select or create the appropriate business portfolio and WhatsApp Business Account, add the phone number, and return to Robofy after completing Meta's flow.
For number-led onboarding
Start with the WhatsApp number you want to use. Robofy guides you through the preparation steps, including number type, Meta messaging-cost awareness, business-verification documents, and the Meta connection required to complete onboarding.
You can choose a fresh number that is not currently used on WhatsApp or, where eligible, an existing WhatsApp Business app number.
For numbers previously connected with Robofy
Connected your WhatsApp number with Robofy before? Bring it back without repeating the full WABA setup. Enter the same number, select the matching account, and confirm ownership with an ID from WhatsApp Manager. Robofy handles the connection after verification.
Open WhatsApp API in Robofy and select Start Production Setup or Connect New Number.
Choose the Meta Embedded Signup route. Robofy opens the Facebook connection step before launching Meta's guided window.
Sign in to Meta and select or create the business portfolio and WhatsApp Business Account you are authorized to use.
Provide the business number and complete the verification method offered by Meta. Follow the prompts for the business profile, display name, and permissions.
After the Meta flow completes, Robofy saves the returned WABA and phone-number details to the project and takes you to the connected-account experience.
Select whether you are onboarding a new number or an existing WhatsApp Business app number. A fresh number that has not been used on WhatsApp is generally the simplest route. Existing app numbers depend on Meta eligibility and the onboarding option available to the account.
Review the notice that Meta charges separately for WhatsApp messaging. A valid payment method may be required in Meta before business-initiated conversations can be sent.
Have a company formation or tax-registration document and proof of business address available. Robofy does not collect these documents in this readiness step; Meta may request them during business verification.
Proceed to the Meta flow to connect the business portfolio, WABA, and phone number and complete the verification steps presented for the selected route.
Return to Robofy to review the connected number, account status, and any remaining actions required by Meta.
If you previously connected your WhatsApp number with Robofy, use Find Existing Number to bring it into your project. Enter the same number, select the matching account, and verify ownership. Robofy takes care of the connection after verification, so you do not have to repeat the full WABA setup.
Enter the same business phone number you previously connected with Robofy and select Look up. Robofy searches for the matching account so you do not have to start WABA setup again.
Choose the number you want to add to this project from the results, then select Continue. If more than one eligible number is returned, you can select the numbers you need.
Open WhatsApp Manager and copy the WABA ID, Business ID, or Phone ID from the same account. Choose the ID type, paste its value, and select Claim number. Once verified, Robofy handles the connection and adds the number to Connected Accounts.
| Your situation | Recommended path | Why |
|---|---|---|
| You want to create or connect business assets through Meta's guided flow | Connect with Facebook | Starts Meta Embedded Signup directly. |
| You already know which phone number you want to onboard | Connect via WhatsApp Number | Checks number type, costs, and document readiness before Meta connection. |
| You previously connected the number with Robofy and want to reconnect it | Find Existing Number | Finds your previously connected number and adds it to the project after ownership verification, without repeating full setup. |
| The number already appears under Connected Accounts | Use the connected account | It is ready to manage without repeating setup or reconnecting. |
Review the display name, phone number, phone-number ID, phone status, and account status for each connected WABA.
See the quality rating and verification state returned for the WhatsApp number, then open the detailed status view when action is required.
If Meta reports incomplete business verification, a missing payment method, or another account issue, Robofy explains the impact and links to the relevant Meta action.
Use Connect New Number for a new setup, or Find Existing Number to reconnect a number previously connected with Robofy without repeating onboarding.
Review total attempts, sent, delivered, and read messages, along with reach and delivery rates for the selected period.
Continue into API details, webhooks, activity logs, template management, and other WhatsApp tools from the same workspace.
Robofy provides Connect with Facebook and Connect via WhatsApp Number for onboarding. If you previously connected your number with Robofy, use Find Existing Number to reconnect it without repeating the full WABA setup.
Option 1 launches Meta Embedded Signup directly through Facebook. Option 2 begins with the number you want to connect and checks number type, Meta-cost awareness, and document readiness before continuing to the Meta connection.
It helps you reconnect a number previously connected with Robofy. Enter that number, select the matching account, and verify ownership with its WABA ID, Business ID, or Phone ID from WhatsApp Manager. Robofy then handles adding the number to your project.
No. Find Existing Number is for a number you previously connected with Robofy. It lets you look up, select, and verify that number without repeating the full onboarding flow. A number that has never been connected with Robofy needs one of the setup options.
No. For a number previously connected with Robofy, enter the same number, select the matching result, and confirm ownership with an ID from WhatsApp Manager. After verification, Robofy handles the connection to your project.
You can use the matching WhatsApp Business Account ID, Meta Business ID, or Phone Number ID from WhatsApp Manager. The ID must belong to the same result you selected in Robofy.
Yes. When the search returns multiple eligible candidates, Robofy lets you select and claim more than one number in a single request. It reports full or partial success for the selected numbers.
Robofy identifies numbers already added to the current project and does not treat them as new claim candidates. You can manage the number from Connected Accounts.
The Robofy interface advises that a lookup can take up to two minutes. You can wait in the flow or let it run in the background and return when notified.
Possibly. Eligibility depends on the Meta onboarding route available for that account and number. Some accounts may be offered a supported coexistence flow, while others may require migration or another number.
For Robofy's standard guided path, customers generally connect using a Facebook account with permission to access the required Meta business assets. You do not normally need to create a separate Meta app. Meta permissions and eligibility still apply.
The guided connection can be completed in one session when your accounts, permissions, number, and business information are ready. Meta review, payment, business-verification, display-name, or eligibility requirements can extend the time before every messaging capability becomes available.
No. Meta makes business-verification, display-name, account-eligibility, and policy decisions. Robofy displays the resulting status and helps you identify the next action.
Meta can block business-initiated conversations until the required payment method is added or corrected. Robofy surfaces the issue and directs you to the relevant Meta action.
Robofy provides a connected-account dashboard and flows for adding or claiming more numbers. The number of accounts available to you may depend on your Robofy plan and Meta limits.
You can continue into template management, contacts, consent, inbox conversations, broadcast campaigns, API details, webhooks, activity logs, and messaging-performance reporting.
Start a new connection, onboard through Meta, or reconnect a number previously connected with Robofy - then manage every account from one WhatsApp workspace.